The primary intention of this Assist Desk System is to develop a software program which may present the answer for all downside ship by the employees of a corporation. This Assist Desk System can even observe the problems raised by the worker to allow them to examine whether or not their downside is solved or not. It should present the consumer a regular system by which they will elevate any downside in a corporation and discover the answer which has already has occurred. The intention is to make a software program which can give an choice to colleagues to lift any downside within the system. The issue shall be despatched by message or electronic mail to the HR particular person.
The issues which might be raised are finances, allowance, belongings, plea, contract, co-workers associated problem, steering, enhancements, jobs and so on. The sort of Assist Desk System will cut back the work within the HR division and can assist in accessing the small print concerning the issue in any group and it’ll additionally assist sooner or later downside.
Present System
Within the current time, the monitoring of any problem will not be a straightforward course of as some want to write down down every downside on paper. The HR particular person will first divide the issue into the totally different class based mostly on the division or sort of downside. To create new particulars within the system via guide course of is a really tedious course of as one want to write down it after which preserve the information, to replace the small print, and therefore the sending or receiving a single information an individual have to do taught work which additionally a time-consuming course of. In guide assist desk system, there’s loads of chance of errors.
Whereas within the proposed Assist Desk System all the info is given to the automated HR assist desk system. On the time of sending itself, it should prepare all the issue in line with the division and kind of points raised. It should observe the problem so an individual who raised the issue can find out about that in actual time. The creation and updating of particulars of any new consumer are very simple and might be achieved with some clicks of a button.
Assist Desk System Modules
This Assist Desk System comprises a number of modules to assemble consumer module, HR module, HR head module. Within the consumer module, an individual can log into the system to lift the problem and might preserve observe of the answer. Whereas within the HR module the HR particular person can view all of the question raised by the employee and can attempt to resolve the problem. The HR head module will act as an excellent module because it has management to create or delete any consumer and might take a look at any downside.
System Necessities
The software program necessities are home windows system, tomcat 5.5, JSP. The {hardware} necessities are Pentium 4, 833MHz, 1GB RAM, 40 GB exhausting disk.
Assist Desk System Obtain
| Assist Desk Summary | Download Asbtract |
| Assist Desk Code | Download Source Code |
| Assist Desk Database | Download Database |
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